BUYS – RETURNS

SHIPPING METHODS

The shipping is made with a courier company with zero charge for the recipient.

You will get the package in 1-5 working days.

Days of delivery: Monday – Friday

Applies for shipping throughout Greece

SHIPPING TO CYPRUS

Shipments are made in Cyprus, delivery time 7 to 15 days with cooperating courier company

INACCESIBLE AREAS

The shipping is made to the closest courier company store, otherwise if the customer wishes to receive the package at his place the transfer cost is being paid by him/her. In any case, the transfer cost for inaccessible areas is determined after our company contacts with the customer through the telephone.

 

RETURNS POLICY

The return of the product must be done within 15 days from the shipping day, the products must not be used and provided that the customer still has the packaging.

In case, the product doesn’t exist in the same size our company changes the product the customer has with another product of his choice after telephone contact for shipping the new product.

1.In case of return of the product, there is the possibility of crediting the amount for a period of 2 months (within this period, the new order must be placed)

2.In any case, the return must be made with a customer charge within 15 days from the purchase of the product and its original packaging accompanied by proof of purchase. The cost of the return is borne by the customer.

3.In case of replacement - change, the cost of the return is borne by the customer and amounts to 5€.

The above charge concerns the return by "Geniki Taxidromiki" courier or "Speedex" courier, for return with any other transport company the customer charges the charges of each company.

The customer is obliged to keep the shipping receipt in case of return of item.

Product being in special offer, are being changed with other products being in special offer.

The products must belong in the same season so as to make the change.

PRODUCTS THAT ARE BEING WORN

The company takes care of the quality of the products to be guaranteed and that starts from our collaboration with our suppliers. If however, you receive a defected product you can contact with the company and report the problem with the product and our employees are always willing to help you. First, in order to avoid the unnecessary discomfort, the company will try to solve the problem through telephone contact. In case there is a defective product the replacement is made after telephone contact with the company and approval for the replacement of the product.

The return of defective worn products applies for a period of 2 months from the purchase of the product and within the same season.